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Julian Nguyen
Julian Nguyen

How to Manage License Serials on Synology Surveillance Station


Q2: How can I check the status and validity of my license serials? Q3: How can I backup or restore my license serials? Q4: How can I contact Synology for support or feedback on license serials? Q5: How can I update my Surveillance Station software and firmware? Provide short and clear answers for each question based on the information from the article. Here is the article table with HTML formatting:


Synology Surveillance Station License Serial Added




If you have a Synology NAS (network-attached storage) device, you may already know that it can do much more than just storing your files and backups. One of the powerful features that Synology NAS offers is Synology Surveillance Station, a comprehensive video surveillance solution that allows you to monitor your home or business with IP cameras and other devices.




Synology Surveillance Station License Serial Added



However, to use Synology Surveillance Station, you need to have license serials for each camera or device that you want to add to the system. License serials are unique codes that you purchase from Synology or authorized resellers, and they enable you to activate and manage your cameras and devices on your Synology NAS.


In this article, we will explain how to add license serials to Synology Surveillance Station, how to delete or migrate them if needed, how to troubleshoot common issues related to them, and how to compare Synology Surveillance Station with other video surveillance solutions. By the end of this article, you will have a better understanding of how to use Synology Surveillance Station effectively and securely.


How to add license serials to Synology Surveillance Station




Adding license serials to Synology Surveillance Station is a simple process that involves three steps:


  • Purchase license serials from Synology or authorized resellers.



  • Install and activate license serials on Synology NAS.



  • Add cameras and devices to Surveillance Station.



Let's go through each step in detail.


Step 1: Purchase license serials from Synology or authorized resellers




The first step is to purchase license serials from Synology or authorized resellers. You can buy license serials from Synology's website or from online stores that sell Synology products. You can also find local resellers in your region by using Synology's reseller locator.


Before you buy license serials, you need to check the compatibility of your cameras and devices with Synology Surveillance Station. Synology supports over 8,000 models of IP cameras and over 100 models of I/O modules, speakers, and door controllers from various brands. You can find the full list of supported devices on Synology's compatibility list.


The price of license serials may vary depending on the reseller and the region. Generally, one license serial costs around $50 USD, and you can buy them in packs of 1, 4, or 8. Synology also offers volume discounts for bulk purchases. You can find more information about the pricing and discounts on Synology's license page.


Step 2: Install and activate license serials on Synology NAS




The second step is to install and activate license serials on your Synology NAS. You can do this through Surveillance Station's web interface or mobile app.


To install and activate license serials through the web interface, follow these steps:


  • Login to your Synology NAS with your administrator account and open Surveillance Station.



  • Go to Main Menu > License.



  • Click on Add and enter the license serials that you purchased. You can enter multiple license serials at once by separating them with commas.



  • Click on OK to confirm. The license serials will be installed and activated on your Synology NAS.



  • You can check the status and validity of your license serials on the same page.



To install and activate license serials through the mobile app, follow these steps:


  • Download and install DS cam, the official mobile app for Surveillance Station, on your iOS or Android device.



  • Login to your Synology NAS with your administrator account and open DS cam.



  • Tap on More > License Management.



  • Tap on Add License Key and enter the license serials that you purchased. You can enter multiple license serials at once by separating them with commas.



  • Tap on Add to confirm. The license serials will be installed and activated on your Synology NAS.



  • You can check the status and validity of your license serials on the same page.




Step 3: Add cameras and devices to Surveillance Station




The third step is to add cameras and devices to Surveillance Station. You can do this through Surveillance Station's web interface or mobile app.


To add cameras and devices through the web interface, follow these steps:


  • Login to your Synology NAS with your administrator account and open Surveillance Station.



  • Go to IP Camera > Add.



  • Select the method to add your cameras and devices. You can choose from Quick Setup, Complete Setup, or Add Camera via ONVIF. Quick Setup is the easiest and fastest way to add cameras and devices, while Complete Setup and Add Camera via ONVIF offer more advanced options and settings.



  • Follow the instructions on the screen to complete the setup process. You may need to enter the IP address, port number, username, password, and other information of your cameras and devices.



  • Once the setup is done, you can see your cameras and devices on the live view page. You can also adjust the settings and preferences of your cameras and devices by going to IP Camera > Edit.



To add cameras and devices through the mobile app, follow these steps:


  • Download and install DS cam, the official mobile app for Surveillance Station, on your iOS or Android device.



  • Login to your Synology NAS with your administrator account and open DS cam.



  • Tap on Add Camera.



  • Select the method to add your cameras and devices. You can choose from Scan QR Code, Search in LAN, or Add Manually. Scan QR Code is the easiest and fastest way to add cameras and devices, while Search in LAN and Add Manually offer more advanced options and settings.



  • Follow the instructions on the screen to complete the setup process. You may need to scan the QR code, enter the IP address, port number, username, password, and other information of your cameras and devices.



  • Once the setup is done, you can see your cameras and devices on the live view page. You can also adjust the settings and preferences of your cameras and devices by tapping on Edit Camera.




How to delete or migrate license serials from Synology Surveillance Station




Deleting or migrating license serials from Synology Surveillance Station is also a simple process that involves two steps:


  • Select the license serials to delete or migrate.



  • Delete or migrate license serials online or offline.



Let's go through each step in detail.


Step 1: Select the license serials to delete or migrate




The first step is to select the license serials that you want to delete or migrate from your Synology NAS. You can do this through Surveillance Station's web interface or mobile app.


To select the license serials through the web interface, follow these steps:


  • Login to your Synology NAS with your administrator account and open Surveillance Station.



  • Go to Main Menu > License.



  • Check the boxes next to the license serials that you want to delete or migrate. You can select multiple license serials at once.



  • Click on Delete or Migrate depending on what you want to do.



To select the license serials through the mobile app, follow these steps:


  • Download and install DS cam, the official mobile app for Surveillance Station, on your iOS or Android device.



  • Login to your Synology NAS with your administrator account and open DS cam.



  • Tap on More > License Management.



  • Tap and hold on the license serials that you want to delete or migrate. You can select multiple license serials at once.



  • Tap on Delete or Migrate depending on what you want to do.



your email address. Enter the verification code and click on Verify.


  • A confirmation message will appear showing the details of the deletion or migration process. Click on OK to proceed.



  • The license serials will be deleted or migrated online. You can check the status and validity of your license serials on the same page.



To delete or migrate license serials online through the mobile app, follow these steps:


  • After selecting the license serials that you want to delete or migrate, tap on Delete or Migrate.



  • A pop-up window will appear asking you to log in to your Synology account. Enter your email address and password and tap on Log in.



  • A verification code will be sent to your email address. Enter the verification code and tap on Verify.



  • A confirmation message will appear showing the details of the deletion or migration process. Tap on OK to proceed.



  • The license serials will be deleted or migrated online. You can check the status and validity of your license serials on the same page.



To delete or migrate license serials offline through the web interface, follow these steps:


  • After selecting the license serials that you want to delete or migrate, click on Delete or Migrate.



  • A pop-up window will appear asking you to choose between online and offline deletion or migration. Click on Offline.



  • A download link will appear for a license key file. Click on the link to download the file to your computer.



  • Copy the license key file to a USB flash drive and insert it into your Synology NAS.



  • Go back to Surveillance Station's web interface and click on Next.



  • A confirmation message will appear showing the details of the deletion or migration process. Click on OK to proceed.



  • The license serials will be deleted or migrated offline. You can check the status and validity of your license serials on the same page.



To delete or migrate license serials offline through the mobile app, follow these steps:


  • After selecting the license serials that you want to delete or migrate, tap on Delete or Migrate.



  • A pop-up window will appear asking you to choose between online and offline deletion or migration. Tap on Offline.



  • A download link will appear for a license key file. Tap on the link to download the file to your device.



  • Copy the license key file to a USB flash drive and insert it into your Synology NAS.



  • Go back to DS cam and tap on Next.



  • A confirmation message will appear showing the details of the deletion or migration process. Tap on OK to proceed.



  • The license serials will be deleted or migrated offline. You can check the status and validity of your license serials on the same page.




How to troubleshoot license serial issues on Synology Surveillance Station




Sometimes, you may encounter some issues or errors related to license serials on Synology Surveillance Station. For example, you may see messages like "Invalid license key", "License key already in use", "Network error", "License key expired", etc. These issues can prevent you from adding or managing your cameras and devices on your Synology NAS.


Fortunately, most of these issues can be resolved easily by following some simple troubleshooting steps. Here are some of the common issues and solutions related to license serials on Synology Surveillance Station:


  • Invalid license key: This means that the license serial that you entered is not valid or recognized by Synology. This can happen if you entered the license serial incorrectly, if you used a license serial that is not compatible with your Synology NAS model, or if you used a license serial that is not purchased from Synology or authorized resellers. To fix this issue, make sure that you enter the license serial correctly, check the compatibility of your license serial with your Synology NAS model, and verify the source of your license serial.



  • License key already in use: This means that the license serial that you entered is already activated on another Synology NAS. This can happen if you migrated your license serial from one Synology NAS to another, but did not delete it from the original Synology NAS, or if you used a license serial that is shared or stolen by someone else. To fix this issue, make sure that you delete your license serial from the original Synology NAS after migrating it, and avoid using license serials that are shared or stolen by someone else.



  • Network error: This means that there is a problem with your internet connection or Synology's server. This can happen if your internet connection is unstable, slow, or blocked by a firewall or proxy, or if Synology's server is down or under maintenance. To fix this issue, make sure that your internet connection is stable, fast, and unblocked by a firewall or proxy, and check Synology's status page for any server issues or updates.



  • License key expired: This means that the validity period of your license serial has ended. This can happen if you used a trial license serial that has a limited validity period, or if you used a license serial that has been revoked by Synology due to violation of terms and conditions. To fix this issue, make sure that you use a regular license serial that has no expiration date, and follow Synology's terms and conditions for using license serials.



If you still have any issues or questions related to license serials on Synology Surveillance Station, you can contact Synology's support team for further assistance.



Features and benefits of Synology Surveillance Station




Synology Surveillance Station is not just a video surveillance solution, but also a powerful and versatile platform that offers many features and benefits for users who want to monitor their home or business. Here are some of the main features and benefits of Synology Surveillance Station:


  • Live view, recording, playback, analytics: Synology Surveillance Station allows you to view live feeds from your cameras and devices, record and store video footage on your Synology NAS, playback and search recorded videos by date, time, event, or region, and analyze video data with various tools such as motion detection, face recognition, people counting, etc.



  • Security: Synology Surveillance Station ensures the security of your video data and devices with features such as encryption, authentication, authorization, firewall, HTTPS, VPN, etc. You can also set up alerts and notifications for any suspicious or abnormal events or activities on your cameras and devices.



  • Management: Synology Surveillance Station enables you to manage your cameras and devices easily and efficiently with features such as batch editing, grouping, scheduling, snapshot, PTZ control, e-map, etc. You can also monitor the status and performance of your cameras and devices with features such as health check, log, statistics, etc.



  • CMS: Synology Surveillance Station supports CMS (Centralized Management System), which allows you to manage multiple Synology NAS servers and thousands of cameras and devices from a single interface. You can also delegate different levels of access and permissions to different users or groups.



  • Mobile: Synology Surveillance Station supports mobile devices such as smartphones and tablets with the official mobile app DS cam. You can access your cameras and devices anytime and anywhere with DS cam, and enjoy features such as live view, recording, playback, analytics, management, etc.



  • Smart video analysis: Synology Surveillance Station supports smart video analysis with the official add-on Synology Deep Video Analytics. You can use Synology Deep Video Analytics to enhance the accuracy and efficiency of your video analysis with features such as object detection, vehicle detection, license plate recognition, etc.




Alternatives and competitors of Synology Surveillance Station




Synology Surveillance Station is not the only video surveillance solution available in the market. There are many alternatives and competitors that offer similar or different features and benefits for users who want to monitor their home or business. Here are some of the popular alternatives and competitors of Synology Surveillance Station and how they compare with it:


Name


Pros


Cons


Blue Iris


- Supports over 10,000 models of IP cameras and webcams.- Offers advanced features such as motion detection, face detection, object detection, etc.- Allows remote access and control via web browser, mobile app, or desktop client.


- Requires a Windows PC to run the software.- Charges a one-time fee for the software license and a yearly fee for the support and maintenance.- Has a complex and outdated user interface.


iSpy


- Supports over 10,000 models of IP cameras, webcams, microphones, etc.- Offers advanced features such as motion detection, face detection, object detection, etc.- Allows remote access and control via web browser, mobile app, or desktop client.


- Requires a Windows PC to run the software.- Charges a monthly or yearly fee for the cloud service and the mobile app.- Has a complex and outdated user interface.


ZoneMinder


- Supports over 4,000 models of IP cameras and webcams.- Offers advanced features such as motion detection, face detection, object detection, etc.- Allows remote access and control via web browser or mobile app.


- Requires a Linux server to run the software.- Does not charge any fee for the software or the service.- Has a complex and outdated user interface.


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